隐私政策 / 隐私政策

最后更新: April 12, 2026

INFIA GMBH ("we", "our", "us") operates Flowcast24 (www.flowcast24.com). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law.

1. 数据控制者 / Data Controller

INFIA GMBH
Wandsbeker Allee 77, D-22041 Hamburg
E-Mail: info@flowcast24.com
Geschäftsführer: Xin Fu

2. 我们收集的数据 / Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, profile picture
• Social media tokens: OAuth access tokens for connected platforms (Instagram, TikTok, YouTube, Facebook)
• Usage data: posts created, scheduling history, AI generation logs
• Billing data: subscription plan, payment history (payment card details are processed by Stripe and never stored by us)
• Technical data: IP address, browser type, access logs

3. 数据使用目的 / Purpose of Processing

• Provision and operation of the Flowcast24 service (Art. 6(1)(b) GDPR)
• Account management and authentication (Art. 6(1)(b) GDPR)
• Billing and payment processing (Art. 6(1)(b) GDPR)
• Service improvement and analytics (Art. 6(1)(f) GDPR – legitimate interest)
• Legal compliance (Art. 6(1)(c) GDPR)

4. 数据共享 / Data Sharing

We do not sell your personal data. We share data only with:

• Auth0 – authentication provider
• Stripe – payment processing
• OpenAI / Groq – AI content generation (prompt data only)
• Social platforms – when you publish content via connected accounts

All processors are bound by data processing agreements and comply with GDPR.

5. 数据保留 / Data Retention

We retain your data for as long as your account is active or as required by law. You may request deletion at any time by contacting us.

6. 数据删除请求 / Data Deletion Request

To request deletion of your Flowcast24 data, please submit a request through our contact form. Include your account name and account email address so we can verify and process the request. After verification, we will delete your Flowcast24 account and the name and email address associated with it, except where we must retain information to meet legal obligations.

7. 您的权利 / Your Rights

Under GDPR you have the right to:

• Access your personal data (Art. 15)
• Rectify inaccurate data (Art. 16)
• Request erasure ("right to be forgotten") (Art. 17)
• Restrict or object to processing (Art. 18, 21)
• Data portability (Art. 20)
• Lodge a complaint with a supervisory authority

8. Cookies

We use strictly necessary session cookies for authentication. We may also use analytics or advertising cookies in the future, including services such as Google Analytics or Google Ads, to understand service usage and improve our marketing. Where required by law, these cookies will only be used after you give consent.

9. 安全 / Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.